Privacy Policy

The Stelter Company (“TSC”) is committed to respecting users of TSC’s social media platforms and website. For that purpose, this policy has been adopted to address the collection and use of information from those platforms and website. In order to maintain effective privacy practices, TSC retains the right to update this policy without notice.

Information Gathering

TSC collects two types of information from users: (1) Information passively collected upon a user’s visit to TSC’s social media platforms or website, and (2) Information provided by the user in order to receive requested information and/or services.

Passively Collected Information

When a user visits TSC’s website or social media platform, some information such as the visitor’s Internet protocol (IP) address, Internet service provider, operating system, the site from which the visitor arrived, and the time and date of the user’s visit may be collected automatically. TSC uses this information solely for internal purposes, such as, to see what pages are most frequently visited, in order to improve the site or our products and services.

Information Provided by the User

Users may provide TSC with non-personally and personally identifiable information in order to use certain services and retrieve information. Such instances may not be noticeable to the user and include, but are not limited to: filling out surveys, making information requests and submitting certain online forms.

Should the user choose to provide TSC with any personal information, TSC will use such information only for its own internal purposes and will disclose it only when such disclosure may be appropriate to comply with applicable law, or to protect the rights, property or the safety of visitors to TSC’s websites or the public. TSC does not sell, trade, or rent users’ personal information to others.

TSC maintains information collection procedures that comply with The Child Online Privacy Protection Act of 1998. If you believe that TSC has collected personally identifiable information about your child, please contact TSC immediately at privacy@stelter.com so TSC can take appropriate action.

Distribution of Collected Information

In certain instances, in order to provide information and services, or as required by law, TSC may disseminate non-personally and personally identifiable information to employees, officials or departments within TSC or law enforcement agencies. In these instances, the information provided shall be limited to the extent necessary required to provide the user-requested information and/or services, or as required by applicable law enforcement agencies.

Cookies


TSC’s website makes use of “cookies,” which are small text files placed on the user’s computer to keep track of information about the user’s browsing on the site. The utilization of cookies allows TSC to enhance a user’s experience by allowing TSC to create tailored web applications. A user’s decision to set his or her web browser to accept or disable cookies is a personal choice.

Third Party Websites and Content


TSC’s website may contain links to other websites owned by third parties as a convenience to the user. If a user decides to use these links, he or she will leave the TSC website. TSC is not responsible for the privacy practices or the content of such websites, and does not make any representations or endorsements about them. If a user decides to leave the website and access any third party site, it will be at the user’s own risk, and users should be aware that TSC’s policies will no longer govern. Users should review the applicable terms and policies, including privacy and data gathering practices, of any site to which the user navigates away from TSC’s website.

The User’s Personal Account


Any user that chooses to use TSC’s social media platforms or website is responsible for maintaining the confidentiality of his or her account and password, if any, and for restricting access to his or her computer, and agrees to accept responsibility for all activities that occur under his or her account or password.

Security


TSC implements stringent security measures to promote the confidentiality, integrity and availability of any information in the possession (or control) of TSC. While the security of users’ personal information is of the utmost importance to TSC, TSC cannot guarantee the security of any information the user chooses to disclose online. Any information the user chooses to disclose to TSC is done at his or her own risk.

Contact


If you have any questions regarding this policy or TSC’s websites generally, please contact us at privacy@stelter.com.

The Stelter Company
10435 New York Avenue
Des Moines, IA  50322
Phone: (515) 278-5253