Client Successes
What Our Customers Are Saying
Going the Extra Step
How Personalized Service Makes All the Difference
As director of development for a relatively small organization, Diana Ziemniak appreciates any assistance she can find. “At Presbyterian Homes in the Presbytery of Lake Erie, our office is not that in-depth,” Diana says. “We’re not at the level where we have a planned giving officer.” Thankfully, The Stelter Company’s wide array of services is available to enhance the gift planning aspect of their program.
“Stelter has a full range of planned giving materials, and they’re very conducive to revolving them around your needs,” she explains. “They’re able to create the best possible piece of material to market your cause.”
The Impact of Customization
Three times a year, Presbyterian Homes sends personalized newsletters to its top 500 donors, hoping to spur interest in individuals to leave gifts to the organization through their estates. Presbyterian Homes has also purchased Stelter’s Gifts From the Heart PowerPoint seminar package, which they are able to customize for free estate planning seminars they offer in the community throughout the year.
Most important, though, Diana has found Stelter’s greatest asset to be hard-working individuals ready to help in any way they can. “The Stelter Company is very customer service–oriented,” she says. “They’ll go the extra step to make sure your needs are met, as well as to provide ideas on how to enhance your program.”
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